Same-Day Appointments
We're ready whenever you are! If you call before 3 p.m. we can usually schedule a same-day appointment. If you can't come in, a nurse or provider will give you recommendations by phone before the end of the day. We are also expanding availability for "virtual appointments" via smartphone for your convenience.
Open your health record 24/7 with our secure Patient Portal or the Healow app for smartphones. Send us a message, request an appointment or look over your test results at your own convenience. For more information, click here to go to the "Patient Access" page.
Certified-Patient Centered Medical Home
Hastings Internal and Family Medicine has earned certification as a "Patient-Centered Medical Home." In order to achieve this recognition, our team demonstrated a consistently high standard of quality and partnership with each patient. As a Patient-Centered Medical Home we work hard to help you improve your health at every stage of life from birth to advanced age.
To learn more, visit the National Committee on Quality Assurance
Care Management Services
Our RN Care Managers provide educational support and self-management skills for higher risk patients and caregivers outside the scope of routine face-to-face medical visits. Care Managers coordinate with in-home services, specialty offices, and hospitals to ensure there are no gaps in care. We participate with payor programs such as CPC+ and the Patient-Centered Medical Home model to identify and assist patients at highest risk of complications and hospitalization.
Behavioral Health
Anxious, depressed or too much stress? Hastings Internal and Family Medicine partners with Dr. Helle Augustesen, Clinical Psychologist, to counsel individuals for these and other related disorders at our new facility at 225 S M-37. Ask about a referral to Dr. Augustesen.
Dermatologic care
Talk to us about your skin problems! Are you concerned about skin cancer? Our providers deliver a broad range of dermatologic care including skin biopsy, cyrotherapy (liquid nitrogen), treatment of minor skin cancers and precancerous growths, cyst excision, and treatment of eczema and other chronic skin conditions. We can refer to high-quality local dermatologists for more serious skin conditions.
Screening Physicals and Wellness Visits
Routine Annual Physicals including work physicals and Annual Wellness Visits (for Medicare patients) are recommended for most patients every year. Your visit will include a physical examination, a full review of health conditions, review of all medications, laboratory testing, immunizations that are due, cancer screening, and age-appropriate health and safety information. You will receive a full health report to take home with you at the conclusion of your visit.
Our providers and Care Managers can assist you to create an Advance Directive and establish a Designation of Patient Advocate (medical power of attorney). Ask any of our staff for more information, or click here to see the form we use as recommended by the State of Michigan.